Course Overview

In today’s changing busy world, commitment to change and improvement always produces better results than compliance! Your team is in constant change and as a leader, your capability to plan, communicate and implement change smoothly is crucial to your business’s success.
This highly interactive workshop teaches the evolving leadership practices that outstanding leaders use to inspire their people’s commitment, accountability, and readiness towards change.

Course Methodology

Throughout the course, the learners will be introduced to different cases of change success and failure in the corporate world with analysis of their causes, in addition they will be working on different change initiatives from time of inception to implementation.

Course Objectives

By the end of this course, learners will be able to:
  • Develop the skills to initiate and implement change.
  • Have a better understanding on why change is crucial for success.
  • Learn different approaches and models to change management.
  • Appreciate the different reaction to change and how to deal with people.
  • How to transform into a change leader who takes ownership.
  • Communicate the bigger picture through success stories and quick wins.

Target Audience

Professional who need to be better equipped to adapt and adopt to change in an agile manner.

Target Competencies

  • Communication skills.
  • Dealing with ambiguity.
  • Ethics and values.
  • Innovation management.
  • Understanding others.
  • Political Savvy.

Course Outline


  • Defining change 
  • The cost of not changing 
  • What triggers change?
  • Case study of organizations that failed to change
  • Factors influencing organizational readiness/willingness to change 
  • The need to continuous improvement and innovation 
  • Multiple change dimensions 

Preparing for Change

  • Analyzing the change process 
  • The ADKAR Model
  • The change triangle 
  • Defining the scope of change 
  • Identifying the reason to change 
  • Overcoming the barriers 
  • Technical
  • Process 
  • Cultural 
  • Ensuring available support

Communicating the Change

  • Clear, consistent and transparent communication is key
  • Developing a meaningful story to support the initiative
  • Communication strategy throughout the organization 
  • Helping others to see the need to change as early as possible 
  • Utilizing early adopters as advocates for the change plan
  • Implementing different strategies to communicate change 
  • Demonstrating ongoing support and commitment to gain support

Managing People in Change

  • The Habit change (cue – routine – reward) 
  • Coaching people who are uncertain or suspicious 
  • The stages of people reactions on the change curve
  • Overcoming initial reactions/resistance of workplace change 
  • Handling passive-aggressive and traditionalists 
  • Assertive personal communication at times of change
  • Differentiating between average and Real Change Leaders 

Putting Change in Action

  • Characteristics of RCL’s  
  • Your influence as a leader on people during change 
  • Capitalizing on the process 
  • Importance of adapting and adopting 
  • Engaging your team members 
  • Troubleshooting issues 
  • Rewarding and sharing success stories 
  • Why sometimes change fails despite all efforts?
Location & Dates
Call us at +971 4 430 8394